Privacy Policy
This page summarizes how A2AC handles personal data and customer content for pilot and direct-agreement users.
Collected data
We may collect account details, contact information, organization information, product usage events, support communications, and security logs.
Authentication data
Authentication identifiers and session metadata may be processed to operate access controls and account security.
Customer content
Tasks, prompts, workflow data, Cubes, receipts, and connected-system metadata may be processed to provide the service.
Model processing
The Google Cloud deployment uses Gemini Enterprise Agent Platform and Vertex AI APIs for hosted agent infrastructure and model access. Additional model endpoints require explicit enterprise agreement and deployment-policy approval.
Subprocessors
Current infrastructure relies on Google Cloud Platform. Payment, CRM, or support subprocessors may be added under customer agreement as needed.
Retention
Retention depends on account configuration, legal requirements, security needs, and signed agreements.
Deletion requests
Submit deletion or access requests to [email protected]. Some operational, billing, or security records may need to be retained.
Contact
Privacy questions: [email protected].